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Winkler & Dünnebier Süßwarenmaschinen GmbH
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    • Chocolate
      Gum & Jelly
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      sweetOTC
      ConfecVARIO
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      Moulding plant Type 172
      Moulding plant Type 273
      Cold stamping technology
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      Manufacturing Plants for

      Chocolate

      With the right manufacturing plants it is possible to make the widest variety of products from chocolate. WDS Plants enable you to produce an almost infinite combination of shapes, fillings and colours. Thereby you can always react to the challenging market and offer the products which are expected by trade and consumers.

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      schokolade hohlkoerperanlage

      ConfecVARIO
      ConfecPRO
      ConfecECO
      Mogul plant type 660
      Mogul plant type 462
      Mogul plants with regimented product discharge
      Mogul plants with integrated cooling tunnel
      Starch conditioning
      Depositors
      Accessories

      Manufacturing plants for

      Gum & Jelly

      Confectionery of gum and jelly is very popular with the consumers. With the WDS plants there is hardly any limit in the manufacture of attractive products. Combine exceptional shapes with the widest variety of colour and filling possibilities and produce confectionery that stands out on the markets.

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      gummi mogul660

      Moulding line hard candy
      Depositors
      Moulds
      Accessories

      Manufacturing plants for

      Hard Candy

      Hard candies are not only expected to taste good but also have to be attractive in shape and colour with sophisticated fillings. With the WDS Manufacturing plants you are able to create attractive products and you will always meet the taste of consumers – worldwide.

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      giessanlage hartbonbon

      Fondant & Toffee
      Jelly articles
      Depositors
      Moulds
      Accessories

      Manufacturing Plants for

      Fondant & Toffee

      Confectionery products made of fondant and toffee are not only expected to taste good but also have to be attractive in shape and colour with sophisticated fillings. With the WDS Manufacturing plants you are able to create attractive products and you will always meet the taste of consumers – worldwide.

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      giessanlage fontdant toffee

      sweetOTC

      OTC sweets are innovative products with health-promoting and biologically effective properties due to the addition of different ingredients.

      Read more

      OTC

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    • Winkler und Dünnebier Süßwarenmaschinen
    • WDS America Inc.
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      WDS LifeCycleCare

      At your side an entire machine life long!

      Maximum confectionery production through WDS LifeCycleCare. You too can benefit from the unbeatable potential of WDS Service.

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      WDS LiveCycleCare

      The digital platform for the

      confectionery industry

      Cross-manufacturer platform for the central monitoring and optimisation of the complete production

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      SweetConnect

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Sign in
Products
Chocolate
Gum and Jelly
Hard candy
Fondant & Toffee
sweetOTC
Products Chocolate
ConfecVARIO
ConfecPRO
ConfecECO
Spinning type 172
Moulding plant type 273
Cold stamping technology
Depositors
Steel belt plant type 180
Accessories
Products Gum and Jelly
ConfecVARIO
ConfecPRO
ConfecECO
Mogul Plant type 660
Mogul Plant type 462
Mogul plants with regimented product discharge
Mogul plants with integrated cooling tunnel
Starch conditioning
Depositors
Accessories
Products Hard candy
Moulding line hard candy
Depositors
Moulds
Accessories
Products Fondant & Toffee
Fondant & Toffee
Jelly articles
Depositors
Moulds
Accessories
Company
Winkler und Dünnebier Süßwarenmaschinen
Maschinenbau Runkel
WDS America Inc.
Career
Contact persons
Worldwide sales
Product Development
Technology Lab
Laboratory depositors
Workshops
3D Jelly
Fast Forward Process
Service
WDS LifeCycleCare
SweetConnect
Service WDS LifeCycleCare
WDS LifeCycleCare
Spare Parts
Repair pump system
Retrofit
Round trips
News & Media
News
Exhibitions
Videos
Request for brochure
Privacy Policy
Privacy Policy
Cookie Policy
Collecting and processing of personal data

24/7 Service

The WDS remote maintenance system –

Electronic support, worldwide and around the clock

The WDS remote maintenance system offers you - if required - short-term and competent support. In the event of an unplanned plant stop, we are also available outside of business hours with our qualified electronic support. Thanks to a uniform access system, possible downtimes on your machines are reduced to a minimum, taking into account the highest safety standards. Cost-intensive production restrictions and possible visits by our specialist staff on site can be avoided.

eWon & Talk2M concept

Highest security standards with minimal implementation effort.

The requirement for 24/7 service is the eWon remote maintenance system, which has been specially designed for WDS machines. eWon is designed to keep response times as short as possible in an emergency and offers the highest possible level of security, availability and connectivity, while at the same time requiring little administration. With eWon, the WDS service personnel can reach all bus systems used in your machine online and read and correct possible errors. It is also possible to make various electronic updates or to carry out minor modifications online.

Whether within WDS business hours or around the clock with the 24/7 service, WDS is aware of the responsibility in the area of data security. The "Defense in Depth Approach" concept of the Ewon & Talk2M solution always guarantees the latest security standards with reliable encryption, authentication and data integrity (ISO27002, IEC 62443-2-4 and NIST Cyber security Framework 1.0). The data connection can also be physically separated on site using a key switch. Connection reports and reporting overviews for all connected machines are provided at all times.

Despite the very high security standards, the implementation effort is minimal. Due to the outgoing connection, no administration by the EDP is necessary. No incoming ports have to be opened.

We have the right 24/7 service package for both new and existing systems. Contact us! We would be pleased to advise you intensively on contract terms, service modules, support services and potential savings.

Your counterpart 24/7 service
Daniel Brötz
E-Mail: daniel.broetz@w-u-d.com
Phone:  +49 2634 9676-208

The advantages of 24/7 service

  • Permanent availability of the WDS specialist staff (24 hours a day)
  • Processing faults as quickly as possible
  • Cost reduction by minimizing downtimes
  • Low administration costs thanks to hour account for remote maintenance
  • Direct access to all bus systems (Profinet, MPI / Profibus, serial communication ...)
  • Firewall-friendly hardware (very easy to administer, thanks to the outgoing connection)
  • Highest security standards (OpenVPN 2.0 via SSL UDP or HTTPS); encrypted data communication (SSL - 2048-bit keys)
  • Low costs with a high level of utilization in the event of an electronic fault
  • Including hardware and support for installation and commissioning
  • No access to customer data by setting up a detached, logically separate service network
Winkler & Dünnebier Süßwarenmaschinen GmbH
TECHNOLOGY FOR THE CONFECTIONERY INDUSTRY
WINKLER und DÜNNEBIER
Süßwarenmaschinen GmbH
Ringstraße 1
56579 Rengsdorf
Germany
Phone:  +49 2634 9676-200
Fax:  +49 2634 9676-269
Email:  sales@w-u-d.com
  • Imprint
  • Privacy policy
  • Cookie policy
  • Collecting and processing of personal data
  • General terms and conditions of sale and delivery
  • Remote Service Conditions
  • Products
    • Chocolate
    • Gum and Jelly
    • Hard candy
    • Fondant & Toffee
    • sweetOTC
  • Company
    • Winkler und Dünnebier Süßwarenmaschinen
    • Maschinenbau Runkel
    • WDS America Inc.
    • Career
    • Contact persons
    • Worldwide sales
  • Product Development
    • Technology Lab
    • Laboratory depositors
    • Workshops
    • 3D Jelly
    • Fast Forward Process
  • Service
    • WDS LifeCycleCare
    • SweetConnect
  • News & Media
    • News
    • Exhibitions
    • Videos
    • Request for brochure
  • Contact