„Customer care with method”

The WDS service guideline

Customers´ success is our goal! Our work is characterized by a focus on best possible service as well as widespread advice and support.

Under the guideline „Customer care with method" we developed a network of explanations, services and support offers which is organized modularly step by step. Thereto belong, amongst others, detailed plant documentation, remote maintenance by modem and needless to say the individual customer support in all aspects of confectionery production.